Case 1: User name contains punctuation, symbols or special characters.
For example, the character Ÿ, the symbol #, or the punctuation ’, will not be recognized by the program. Some French, Greek, Italian, German, Dutch, Japanese, Chinese or Spanish characters will not be accepted by the program.
If your license code is invalid due this reason, please contact us for a new code with the user name in English characters as you prefer.
Case 2: Blank spaces are accidentally added.
Please mind that license information is case-sensitive. Do not enter any extra blank space to the license name or code.
